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About Digital Services Team

The Digital Services team works to make city services more accessible and inclusive for Chicago residents. It’s our mission to listen, amplify, and design with the community to build better technology experiences for everyone.

What we do

Who we are

We are a small team of developers and web designers. We are in the middle of an IT transformation, which includes adding new members to our Digital Services team and transforming the way we work. We stand on the shoulders of giants like USDS, 18F, NYC’s Gov Lab and Service Design Studio, de Waag in Amsterdam, the Lab at OPM, the United Kingdom’s Digital Services team, and more.

Contact us