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If timeouts are used, you must give the user at least 20 seconds to request more time.

Testing

  1. Identify any timeouts on the page.
    • Contact the developer to find these.
  2. Trigger the time out.
    • If you’re not able to request more time or the request lasts less than 20 seconds, it’s a failure.

Examples

Passes

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This passes becuase a timeout does occur, but you are given more than 20 seconds to request more time.